FAQ

 What is your exchange/return policy?

We are committed to providing quality service. If there is an issue with your order please contact within 7 days of receiving your order. We accept returns/exchanges If we made a mistake and you receive the wrong item, size, damaged, or misprinted shirt. We will be happy to replace this for you at no additional charge. We do not offer refunds only store credit and/or replacements. 

Can I use more than one discount code per order?

Unfortunately we only allow one discount code/ discount per order. 

I received a damaged item. What should I do?

- If you receive a damaged or defective item, please contact us within 5 days of the delivery date, and we would be happy to resolve the issue for you free of charge.

I received the wrong item What should I do?

-If you receive the wrong item please contact us within 5 days of the delivery date and we will get the correct shirt shipped free of charge.

I love my new shirt! How should I wash it?

Please wash in cold water with like colors. After your first wash the shirt should get noticeably softer.

 

Will you have more designs, sizes, and styles in the future?

- Yes, we are working hard on our product line! 

Do you ship worldwide?

Yes we do!

Where is your company located?

- Lands is located in Canton, Ohio

How long will it take to receive my order?

- Orders ship everyday but Sunday at 9pm eastern time so if you order early in the morning it may ship the same day.

Will I be notified when my order is shipped?

- Yes! You will receive a confirmation email after you have placed your order, and another when your order is sent out. 

Will I receive a tracking number?

- Yes of course! All orders are shipped through USPS and include tracking. The tracking number will be sent to the email that you provided at checkout, as soon as your order ships. Please note that the Order Number is not your tracking number. 

What forms of payment do you accept?

We currently accept both PayPal and credit card payments! You do not need a PayPal account to pay!

Will my card be charged when I order?

All customers are charged at the time of purchase as this is how our website platform functions. We apologize for any inconvenience.  

Do you accept donations?

 We are not a charity, we are a business so we do not accept donations. 

Do you cover any customs fees set by our country?

We do not cover any additional fees/costs/tariffs that your country may require.

The color of my shirt is slightly off from the picture is this normal?

Yes, everyone's screen displays slight different colors and photo lighting may show a slight different color.